Wildfire Defence: Help Protect Your Home with TD Insurance and Wildfire Defense Systems (Alberta & British Columbia)

Wildfire Defense Systems is a service that focuses on reducing the risk of fire damage to homes before a wildfire arrives. Unlike emergency responders, Wildfire Defense Systems crews take preventative measures to improve your home’s fire resilience, and they only intervene if a residence is located in a wildfire-prone area. Their work may include:

• Clearing flammable debris and combustible materials near your home.
• Closing windows, doors, and sealing vents to minimize ember entry.
• Installing portable sprinklers to create a protective moisture barrier.
• Applying non-toxic, biodegradable fire retardants or gels to inhibit the spread of fire.

These services are designed to reduce the likelihood of your home sustaining damage when a wildfire approaches. However, Wildfire Defense Systems does not extinguish active fires, and if safety conditions prevent access, crews may not be deployed.

Wildfire Defense Systems services are currently available to eligible properties that are located in specific wildfire-prone areas of Alberta and British Columbia. If your home qualifies, you will be automatically enrolled and notified directly by email or mail.

After having received confirmation of eligibility of this complimentary service, if you prefer not to use this service, opting out is easy. You can contact TD Insurance at 1-800-268-8955 and speak with an advisor. Should you change your mind, you can opt back in at any time. However, during active wildfire threats, we cannot guarantee Wildfire Defense Systems will be able to deploy their team to your residence to complete any fire mitigation due to safety concerns.

Wildfire Defense Systems crews work efficiently and focus on completing protective measures as quickly as possible. They do not notify homeowners in advance and will not contact you before arriving. Their priority is reaching and helping to safeguard as many eligible properties as they can.

Crews will leave a door hanger after completing their work to let you know they visited your home. If Wildfire Defense Systems applies fire retardants or gels, they will also clean up afterward as part of their service.

It’s important to note that Wildfire Defense Systems will not enter your residence under any circumstances, nor will they tap into your water supply. Portable water tanks are prefilled, and in rare cases, Wildfire Defense Systems may use pools or ponds if present on the property to supply sprinkler systems.

While Wildfire Defense Systems provides complimentary wildfire loss mitigation services, homeowners are encouraged to take additional steps to enhance fire resilience. These guidelines could help significantly improve your home’s ability to withstand a wildfire:

• Clear flammable materials: Remove leaves, debris, and firewood within 1.5 meters of your home. Keep propane tanks and flammable items at least 10 meters away.
• Maintain your yard: Regularly trim trees and shrubs. Ensure branches are at least 2 meters above the ground, and mow grass to a manageable height.
• Use fire-resistant materials: Upgrade your roof, siding, and decks to fire-resistant options, and install metal screens over vents to help prevent embers from entering your home.
• Seal your home: During wildfire warnings, close all windows, doors, and garage doors to reduce exposure.

By combining Wildfire Defense Systems services with these preventive actions, you can further strengthen your home’s resilience against wildfire threats.

1. What happens if Wildfire Defense Systems damages my property?

In the unlikely event that Wildfire Defense Systems damages your property during their work, contact TD Insurance at 1-800-268-8955 immediately so we can assess the damages and take care of the necessary repairs.

2. Are the materials Wildfire Defense Systems uses safe?

Yes. Wildfire Defense Systems uses non-toxic, plant-based retardants and gels that are safe for people, pets, and the environment. These materials are approved by the Canadian Interagency Forest Fire Centre (CIFFC).

3. Will Wildfire Defense Systems clean up after applying fire retardants?

Yes. Wildfire Defense Systems will conduct clean-up operations and post-fire mitigation, such as addressing hotspots to prevent flare-ups.

4. Can Wildfire Defense Systems protect cars or specific parts of my property?

No. Wildfire Defense Systems focuses solely on increasing fire resistance and will not take steps to protect vehicles or selectively address parts of a property.

5. Can I opt out and back into the service?

Yes. Customers can opt out at any time by calling TD Insurance at 1-800-268-8955. If you change your mind, you can opt back in later, however, during active wildfire threats, we cannot guarantee Wildfire Defense Systems will be able to deploy their team to your residence to complete any fire mitigation due to safety concerns.

6. Does Wildfire Defense Systems guarantee my home won’t be damaged?

No. While Wildfire Defense Systems improves your home’s fire resilience, it does not guarantee that your property will remain undamaged during a wildfire. If fire damage does occur, your insurance coverage will not be impacted by whether Wildfire Defense Systems intervened.

Wildfires are unpredictable, but taking steps now can make a significant difference in helping to protect your home and valuables. If you’ve received confirmation that your property qualifies for Wildfire Defense Systems  services, take advantage of this complimentary wildfire loss mitigation service  to help strengthen your home’s defence. If your home qualifies, you will be automatically enrolled and notified directly by email or mail.  After having received confirmation of eligibility of this complimentary service, if you prefer not to use this service, opting out is easy, contact TD Insurance at 1-800-268-8955 and speak with an advisor.

In addition, review your insurance coverage to help you be better prepared if the unexpected happens.

With Wildfire Defense Systems and the guidelines noted above, you can take proactive measures to help reduce wildfire risks.